I have seen the inside of those Pirellis when I rotated them myself. However, I've had several asymmetric non-directional tires (Pirelli PZero Nero, Michelin Pilot Sport A/S 3(+)) and have never seen them mounted any way but "outside" showing when mounted. I guess there are some asymmetric directional tires that come in left/right specific versions. I've had several non-direction asymmetric tires as well as directional tires. Anyone else ever experience a tire mounted incorrectly? SUPER glad I checked the tires over, because this is something that could easily be missed and driven for a long time in a potentially unsafe condition. They complete the work, I go up to pay and ask them what I owe, he tells me "no charge, this one is on us, hope we can earn your business in the future." It certainly worked, they will definitely get my business in the future. They tell me that they see this ALL THE TIME on cars that come in, even pointed out how dangerous it can be, especially in the case of directional tires. No way am I paying them $30 to correct their own mistake, so I take the car to a different tire shop nearby for help. My becoming increasingly irate would only be perceived by all parties (my in-laws, owner, mechanic) as me just being a stubborn anal, so I decide to take the high road and give up. My only option at this point would be to escalate things to an uncomfortable level, perhaps threaten legal action, honestly what do you do? I'm baffled at their ignorance. Bluntly, I tell him I want them switched to match the front, and he says he will have to charge me since I didn't tell them which side I wanted out beforehand. She has me talk to the mechanic, he comes out to look at the car and he swears he cannot discern any tread difference and asserts his 25+ years of experience as some kind of evidence that he's right and I'm wrong. I'm making zero headway in convincing him he's wrong, so I bring the car down so that I can point out the tread differences and provide a visual comparison to the owner/administrator (family friend) and mechanic, thinking this will clear up any confusion. He says this is only important in the case of raised white letters on truck tires, and car tires that have whitewalls, and makes no difference otherwise. He tells me that inside/outside designation is only for aesthetics, and outside indicates the manufacturers suggested "sidewall graphics" that should point out (the inside/outside sidewall is slightly different in font and text layout). I do my best to explain YES, it does make a difference, even pointing out that the fronts (which they didn't touch) are mounted the correct way with the word OUTSIDE facing out. The tread "ribs" in the center are also different from side to side.īummer, I call the shop, explain the situation and she says "I don't know anything about them, you'll have to talk to the mechanic." Mechanic gets on the phone and says it makes no difference which side is out. The inside tread is a fairly narrow tread block while the outside tread block is much wider. These tires are non-directional asymmetric tread, so while there is no certain direction of rotation (you can swap tires side to side) the tires are marked INSIDE and OUTSIDE and should be mounted as such because the inside and outside of the tread are different. When I got home, I look the tires over just for grins and my eyes caught the word INSIDE facing the OUTSIDE of the vehicle. Everything seemed to go as planned, they did the work, got the TPMS swapped and working on new rim, was pleased with the price and service. My in laws have a close family friend that owns a small independent tire shop that they've recommended to me in the past, so I decided to try them out, have them put on the new rim and mount/balance the two new tires (bought them on Discount Tire Direct). Finally got a new rim in, decided to replace both tires on that axle (rear) as the fronts still had plenty of tread left. A couple months ago I had a tire blowout due to a large object in the road that also bent the rim on my '07 Pacifica.
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